Why Outsource?
Historically, companies outsourced business functions to save
money. Today, however, many companies outsource to get things
done faster and/or better. According to Transition Partners
Co. and the 1999 Outsourcing Trends Study conducted by The Corbett
Group, "Businesses are outsourcing because they need to
focus all their resources on core business objectives, improve
services to their customers and access world class expertise
outside the enterprise."
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Top 10 Reasons Companies Outsource
1. Reduce and control operating
costs
2. Improve company focus
3. Gain access to world-class capabilities
4. Free internal resources for other purposes
5. Resources are not available internally
6. Accelerate reengineering benefits
7. Function difficult to manage/out of control
8. Make capital funds available
9. Share risks
10. Cash infusion
Source: Survey of Current and Potential Outsourcing End-Users
The Outsourcing Institute Membership, 1998
Numbers do not add up to 100% due to rounding.
Details reveal information technology
continues as the function most likely to outsource. Figure
2 shows information technology represents approximately 30%
of all outsourcing expenditures. Human resources (16% of all
activity), marketing/sales (14%) and finance (11%) are each
highly engaged with outsourcing as well. Human resource outsourcing
is in areas such as staff leasing, outplacement and job searches
for new employees. Outsourcing Index details suggest new employees
searches and staff leasing are up from 1996 levels while outplacement
activities appear to have declined.
Cost reduction often is the primary push to outsource a non-core
area. And when the savings are significant, slashing the costs
almost in half, more and more American companies are taking
advantage of the lower price, even if the supplier is half
way around the world. On the IT waterfront, Indian outsourcers
can save their American clients up to 45 percent of the project
cost.
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